Consultation – comprehensive and competent
Your partner throughout every phase
Providing our partners with expert, comprehensive advice is a key component of our service portfolio. We are your contact for the entire project phase. Whether you’re a tradesman, planner, or investor, our advisors, project managers, and Technical Support Centre are there to provide you with personal support from the design and planning phase to the completed project. We are happy to answer questions about any points of detail and help you coordinate the various processes involved in the work.
Our services for you
What we can do for you:
- Product and system consultation
- Planning support
- Tender specifications
- Projects communication
- Training courses
- Marketing support
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- Tender specification
Our current tender specifications are available online to be included in your AVA program.
- Indicative samples
Sample panels and structures in various sizes, sample boxes, wet samples or sample surfaces on the object - we would like to contribute to the success of your project with order-specific samples.
- Color concepts
From the RAL or StoColor fan deck to the professional color and material concept from StoDesign. We support you with every challenge.
- Project communication
Our consultants in the field support you in finding competent partners for your construction project.
- Planning support
Whether repair concepts, specifications for new buildings or detailed drawings - our project managers will work with you to develop individual solutions depending on the requirements of the construction project.
- Technical Documentation
All relevant documents for our products can be found on our website or at www.sto.de. You can view all declarations of performance at www.sto.com/ce. You are also welcome to request the required documents from our Technical ServiceCentre.
Our Technical ServiceCentre is available to answer any technical questions you may have about our products from Monday to Friday.
Telephone: +49 6192 401-104
Email: stocretec@sto.com
- Application Engineer
If required, the StoCretec application technicians will support you in every construction phase, for example with adhesion measurements or with testing the conductivity of floor coatings. In order to ensure correct processing and professional use of our products, they are at your side with consultation and action.
- E-Commerce/StoCretec Onlineshop
Whether ordering by phone, e-mail, in person at the Sto sales centre or via our StoCretec Onlineshop - many ways lead to success and offer you more flexibility in terms of time.
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- Delivery and collection service
We deliver quickly and reliably directly to the construction site. You therefore need less storage space and have the ordered material available on site. In the Sto sales centres there is also a selection of material to take away if you are in a hurry.
- Silo and machine technology
The StoSilo and machine technology relies on the latest technology for faster and more effective processing. The physical strain on your employees is reduced. In addition, due to the time savings, your labor costs are reduced. This strengthens your competitive position.
With a StoSilo you also save on the disposal of bags or buckets and the return of pallets.
Our service:
The machine technology and the material from a single source - perfectly matched to our products. We offer silo and machine technology for a selection of StoCretec products.
- Tinting service
Many of our products can be tinted directly on site in the Sto sales centre.
- Warranty processing
Should a warranty case arise, we will take care of it quickly and reliably.
- Disposal
Our partner for the proper recycling of used packaging is Zentek GmbH & Co. KG. The transport and disposal of licensed packaging is free of charge.
StoCretec system consultants
Consultation on site and there for you at "all times"
More than 70 system consultants at StoCretec are at your service at more than 90 locations. Our consultants and application technicians also come to construction sites to instruct you, as a specialist tradesman, on the special features of the material. They train you in handling special process engineering. And they show you how best to use products and tools to work productively.
To our locations
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StoCretec project managers
Active in the construction project
Our project managers enjoy inspiring you as a planner and investor with proven system solutions and well thought-out details. Even for complex, demanding projects, they develop tailor-made solutions with you. Benefit from our project specialists, who will advise you in every planning phase and show you perspectives: from the first sketch to the completion of construction, from the floor to the surface design.
